Reviews and ratings play a significant role in business improvement. Positive reviews help companies create a positive image of their brand and assist potential customers in making smart buying decisions. On the other hand, negative reviews allow entrepreneurs to make further improvements in their products/services and grab more business opportunities.
Conscious visitors rate your services and help you gain more traffic in the future. If you run a service business and are looking for the Best Appointment Booking Solution with a Rating feature included, mySched is the best option you can get.
Rate the Service and Staff
You can send a rating form to the Customer to rate the service and Staff depending on your Workflow configurations, such as:
Send a rating form when the appointment starts.
Send a rating form when the appointment ends.
Send a rating form N minutes before the appointment.
Send a rating form N minutes after the appointment.
Send a rating form when the appointment is booked.
Send a rating form if the appointment is canceled or paid.
Immediately send a notification whenever a new rating is received
One of the key features of Rating forms is that business owners can receive a notification whenever a new review is received. Also, you can filter out the ratings in such a way that Rating forms will only send 1-star reviews. This way, you will gain more opportunities to analyze your Business flow.
View your ratings on the Dashboard
Another important property is the ability to view the Ratings of the services and staff in the mySched Dashboard. If there’s a falsy review, Business owners can change, delete or add a rating.