Booking Limit Manager

Overview

The Booking Limit Manager feature in Mysched allows you to have complete control over the booking process by setting specific limits for appointments at various levels, such as locations, staff, services, and customers. By implementing these limits, you can prevent overbooking, optimize resource allocation, and ensure a smooth flow of appointments. Whether you run a multi-location business or manage a team of staff offering different services, the Booking Limit Manager provides the flexibility needed to customize your scheduling strategy.

Key Features:

• Location-Specific Limits
• Staff-Specific Limits
• Service-Specific Limits
• Customer-Specific Limits

Location-Specific Booking Limits

Why It’s Important:

For businesses with multiple locations, managing bookings across different sites can be challenging. The Location Booking Limit feature allows you to set individual booking limits for each location, preventing overcrowding and ensuring optimal service quality at every site.

How to Set Location-Specific Booking Limits:

1. Accessing Your Locations:

   • Navigate to the Locations section from the Mysched admin panel.
   • A list of all configured business locations will be displayed.

2. Selecting a Location:

   • Choose the specific location for which you want to set booking limits by clicking the 3 dots next to that location, then select Edit.

3. Configuring Booking Limits:

   • Switch to the BOOKING LIMITER tab.
   • Specify the maximum number of bookings allowed for that location within a defined time frame (e.g., per day or per week), as well as the capacity limit.
   • Click Save to apply the changes.

Example Scenario:

Imagine you run a chain of fitness centers with different capacities at each location. You can set a maximum of 50 bookings per day for the larger location, and 30 bookings for the smaller one, ensuring that no location gets overcrowded and service quality is maintained.

Staff-Specific Booking Limits

Why It’s Important:

Each staff member in your business may have different availability or workloads. The Staff Booking Limit feature allows you to tailor booking limits for individual staff members, preventing burnout and ensuring balanced workloads across your team.

How to Set Staff-Specific Booking Limits:

1. Accessing Your Staff:

   • Navigate to the Staff section from the Mysched admin panel.
   • A list of all staff members will be displayed.

2. Selecting a Staff Member:

   • Choose the staff member you want to set limits for by clicking the 3 dots next to their name and selecting Edit.

3. Configuring Booking Limits:

   • Switch to the BOOKING LIMITER tab.
   • Specify the maximum number of bookings allowed for the staff member within a specific time frame (e.g., per day or per week), as well as the capacity limit.
   • Click Save to apply the changes.

Example Scenario:

A massage therapist in your spa may only handle a limited number of appointments per day due to the physical nature of the work. You can set a limit of 5 appointments per day to ensure they are not overbooked and can maintain high-quality service.

Service-Specific Booking Limits

Why It’s Important:

Different services may have different demand levels and resource requirements. The Service Booking Limit feature allows you to set unique limits for each service, ensuring that high-demand services are managed effectively and that resources are optimally allocated.

How to Set Service-Specific Booking Limits:

1. Accessing Your Services:

   • Navigate to the Services section from the Mysched admin panel.
   • A list of all available services will be displayed.

2. Selecting a Service:

   • Choose the service you want to set limits for. In List View, click the 3 dots next to the service, then click Edit. In Graphic View, click the pen icon to edit the service.

3. Configuring Booking Limits:

   • Switch to the BOOKING LIMITER tab.
   • Specify the maximum number of bookings allowed for that service per time frame (e.g., per day or per week), and the capacity limit. You can also limit the number of bookings per customer for that service.
   • Click Save to apply the changes.

Example Scenario:

In a beauty salon, hair coloring services may require more time and resources compared to simple haircuts. You can set a limit of 3 coloring appointments per day while allowing up to 10 haircut appointments to balance the workload and resource usage.

Customer-Specific Booking Limits

Why It’s Important:

To maintain fairness and ensure that all customers have equal access to your services, the Customer Booking Limit feature allows you to set global booking limits for customers. This prevents certain customers from monopolizing appointment slots and ensures that all clients have a chance to book their preferred time.

How to Set Global Customer Booking Limits:

1. Accessing Settings:

   • Navigate to Settings in the Mysched admin panel.
   • Click on General Settings, then select Booking Limit Manager.

2. Configuring Booking Limits:

   • In this section, specify the maximum number of bookings allowed for each customer within a defined time frame (e.g., per day or per week).
   • Click Save to apply the changes.

Example Scenario:

You run a photography studio where customers can book photoshoots. To ensure fairness, you set a limit of 2 bookings per week per customer, preventing any single customer from taking up too many time slots.

Conclusion

The Booking Limit Manager feature in Mysched gives you complete control over your booking process, enabling you to customize limits for locations, staff, services, and customers. By implementing these limits, you can prevent overbooking, optimize resource allocation, and enhance the overall customer experience. Whether managing a large multi-location business or fine-tuning individual services, the Booking Limit Manager provides the flexibility and precision needed to ensure efficient scheduling.

If you need further assistance in setting up or configuring booking limits, please contact the Mysched support team.